IT Home News Jan. 5: Phishing scams against iPhone users are getting trickier and trickier. Security researcher Brian Krebs
outlines the latest phishing scams he’s seen. The scammers can impersonate calls from Apple.
Krebs said Jody Westby, chief executive of Global Cyber Risk, a security consulting firm, recently received a call on her iPhone called “
Apple Inc.” warning her that the service containing Apple’s user ID had been hacked and asking her to dial a 1-866 number for processing.
Westby contacted Apple’s customer service through the official Apple support page and asked Apple employees to call her. After contacting,
the customer service told her that the phone was fake, but when she checked the latest call records, she found that the so-called fraudulent phone information was exactly the same as Apple’s official.
Krebs then called the fraudster and asked Westby to make a call. On the other hand, an automatic response system said that he had contacted Apple
after sale. A few minutes later, a person called to inquire about the reason for the call. Krebs answered that he was told that the service containing Apple’s user ID had been hacked, and then the other party’s phone hung up and never called again.
Krebs argues that the purpose of the fraud is to obtain personal information and financial information, including bank cards, from Apple
users, as well as payment passwords. He said it was shocking and worrying that Apple devices could not distinguish between Apple’s official phones and fraudulent phones, which could easily convince users to be deceived.
If a user receives such a call, it’s best to contact Apple for confirmation. In addition, Apple generally does not contact users by phone.